...
Please note that the German version of the page currently offers significantly more information than the English version.
Creating a CmDust.log file
Sometimes it is useful to create a CmDust.log file to detect problems in the license background processes.
(if you are using a CmDongle, connect your CmDongle).
Search for and start the CmDust application in the Windows start menu: Start -> All Programs -> CodeMeter -> Tools -> CmDust or simply type “CmDust”.
A command line window opens automatically and closes again after a few seconds.
Shortly after it, a new explorer window will open and point you to the newly created file "CmDust-Result.log" in your user directory.
Then please send us this small "CmDust-Result.log" file by e-mail. (ZTZ-License@kistler.com)