The content of this page will be moved to separate articles; you will find the links in the old sections below.

If this document doesn’t help to solve your problem, please contact Support and Services .

Single User (local) License

The content of this section has been moved to: jBEAM Licensing in general, especially Online Activation and Offline Activation.

Floating (Network) Licenses

The content of this section has been moved to: License Server Setup and Clients (Floating Licenses)

Enhanced configuration

Offline (File-based) activation

The content of this section has been moved to: jBEAM Licensing in general, especially Offline Activation

Offline (File-based) deactivation

The content of this section has been moved to: jBEAM Licensing in general, especially Offline Deactivation

Deactivate or move a license to another computer (single user or floating)

The content of this section has been moved to: jBEAM Licensing in general, especially Deactivation/ Moving

Delete a corrupt license container

See Delete a Corrupt License Container

Find out your ticket id (license key)

See Find Your License Key (Ticket Id)

What does a specific Error Code mean?

There are several situatiations, where the activation or usage of a license may fail. In these cases usually an error code like the following may displayed:

Error
Internal error during license transfer. Please contact the support.
0x18088006
CodeMeter License Central WebDepot v19.07.210.616.ws
…

There is a list of all error codes available at software-licenses.kistler.com/testtools/errorCodes.php. On this page you will usually also find a description and help for the particular error.

Please note that the German version of the page currently offers significantly more information than the English version.

Creating a CmDust.log file

See Creating CmDust & CmAct Logs for CodeMeter Diagnostics

Finding the CmAct files